Returns & Exchanges

At Embrace Williamstown, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team or log into your account portal to submit a return request and receive your Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached, and include your proof of purchase.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.